KM 02 KT 01: Explain Basic Communication Model

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This is the ONCE-OFF payment for Students who want to enrol for this INDIVIDUAL COURSE MODULE.




  • Explain a basic communication model and describe workplace strategies to overcome typical barriers to communication
  • What is meant by coaching, influencing people, assertiveness and conflict
  • Explain communication behaviors and processes
  • Describe basic strategies for preventing and managing conflict
  • Explain the need for dealing with issues in an assertive manner
  • Describe the concepts and principles of effective communication and internal consulting


SAQA / QCTO / Saiosh Information:

This is a Knowledge Module:
  • This Module is a SINGLE PART of the bigger SAQA Qualification ID: 99714 (Occupational Certificate: Safety, Health and Quality Practitioner)
  • This Module is a SINGLE PART of the bigger QCTO Curriculum Code: 226302001 (Occupational Health and Safety Practitioner)
  • This Individual Short Course is accredited by Saiosh (2 CPD Points)




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